! Understanding communities
Dysfunctional communities !
disability service organisations ! An
alternative model ! Community
research ! Community survey
disability service organisations
Social Role Valorisation
Disability and community
disability service organisations
A disability service organisation
refers to any service that is
provided by a
service group or organisation that specialises in looking after the
people with disability. The organisation may specialise in a particular
care (accommodation, recreation, education or employment), or provide
that include all aspects of a person’s life. Organisations are
by the Disability Services Commission (DSC) and contracted to provide
service within the policies of the DSC. Various government policies
legatimise the roles of these organisations within society. The disability service sector is also an
industry in it's own right.
Disability services provide a valued role in society today. They
provide the skills and resources that are not available within the
wider community, that support a group of people with high support
The service is a community in its own right in providing the staff,
volunteers, living, employment, educational or recreational activities
within society. The networks, relationships and shared experiences of
the members provide the community of the service with a sense of
purpose and direction within society. The service also provides the
knowledge base that supports a particular group in society.
a set of standards and principles designed to support people with
… to actively promote the
needs of people with disability
through the principles of normalisation, social integration,
empowerment and social
actively support, through direct intervention (accommodation,
education or employment), people
with disability in the community.
Disability services also provide other valued roles in society ...
... provides employment within the
... promotes the growth of other support services, such as transport,
catering, laundry, specalised equipment etc.
... raises awareness of the situation of the group that is supported by
fulfilling an active role above, the organisation also takes on a
amount of ownership (in providing for the needs of people with
as a consequence, the community sees its role as a passive and
higher the profile of the organisation, the higher the expectations of
community in the organisation in fulfilling its role. The community has
an opportunity to develop the necessary skills for an active role, and
result a co-dependent relationship is unintentionally created between
people with disability <> organisation <> community.
Id entity WA
Riding for the disabled
Blue Skies ?
inclusive) and the services that are provided.
Organisations that provide
for people with disability can be seen as communities within the
duplicate services etc.
organisations and the hidden agenda
Disability service organisations generaly specialise in a particular
area of disability:
... provide an area of knowledge within
... provide skills and resources within that area
... provide a service within that area
... provide employment
organisation has two broad functions:
1) Supporting and
maintaining the needs of the clients
maintaining the needs of the organisation
needs of the
organisation become greater that the need of the clients supported by
… income, The organisation
cannot function with out
donations, Gov funding, etc.
staff, Lack of
competent staff means that the clients are not getting the proper
maintenance, The organisation
needs to maintain the facilities, equipment to a standard that is
the service uses (staff and clients) to maintain service delivery.
management hierarchy increases to cope with its own needs.
factors also impact on the organisation’s ability to provide for the
… current workforce: the
organisation is limited to the
available workforce to draw on.
… costs of
services (electricity, petrol, external labour costs etc) all impact on
organisation’s ability to function.
… reliance on
community to support the organisation through Gov funding, donations
demand for services also put a strain on the ability of the
provide the proper support.
are designed to target specific groups that fulfil the criteria of the
(specialised). This means that where there are no services available
person, that person does not get the support needed.
have a limited capacity, which means that people that qualify for the
receive the service if there is no room. People who share a
is rare in the community often become marginalised because of a lack of
services or resources to support their needs. This is a problem in
areas where resources are limited.
organisation grows, the demands of the organisation increase and put an
increasing strain on existing internal and external resources to the
where the organisation cannot provide the care needed in supporting its
It is in the interests of the
organisation to raise awareness of it's activities within the
actively engage in supporting and promoting the needs of people
disability in the wider community. Generally, the community is
the organisation to support the activities of the organisation through:
… advertising their various
development programs and
promoting people with disability generally.
through business and company support.
… community events
organised by the organisation.
The higher the profile of the organisation:
… the more
likely it is to
… has an
advantage where there
may be two or three organisations
providing similar services (accommodation, work, recreation etc).
in a competitive market with other
organisations for staff, donations, sponsorships, research etc
… the more
dependant the community is, in the organisation fulfilling
… the less
likely the community is, in becoming more actively involved in direct
intervention in supporting people with high support needs.
When providing the most appropriate care for people with high support
1) The community is not where the
person is living, but where the
person participates, shares experiences and has valued relationships
2) People with high support needs (severe disability, aged etc.)
will always need support structures as a part of their lives.
3) The amount of participation in a community (living, education,
employment or recreation) is directly related to the skills and
resources of the person, and, the skills and resources of the
community that the person wishes to participate in.
4) Institutions are going to be around in one form or another
whether we like it or not, It is the way that they are used that is the
5) The institutions of a society towards a particular group
determine the way the group participates in society.
6) The institutions of a particular government department,
profession or service define the way the person is supported within
7) Facilities that support people with high support needs do not
need to be the nursing homes or prisons in the
that they are today, but can become warm inviting community places that
offer a range of services to the community, as well as be a part of the
wider community within that society.
8) People with high support needs are a minority group in our
society, and will have the same problems as other minority groups in
being a part of society.